George was communicative, on time, well-focused, friendly, and efficient. My old carpet looks so much better now that he has done a good job cleaning it.

  Very unprofessional company!!! Had an appointment and waited for 4 hours on Saturday and they never showed up or even called me! Spoke to owner last night and and rescheduled with him for today. Promised the same window and flaked again and did not bother to call me this time either. I just called him and got another BS excuse. Unbelievable!
I am not sure how they manage to stay in business given how they conduct themselves..

  George has given me very reasonable price from the beginning and analyzed the conditions of our carpet to give me a reduced price. He's very detailed and try to reach places that are hard to clean due to the location of the furnitures.

  Great value and good communication scheduling. Would have rated higher but had to schedule a second service because request for rug cleaning didn't get on the work order and they arrived 2 hours outside arrival timeframe and it was late. Second service was also late 2 hours outside arrival time. Nevertheless I will use them again for upholstery and rug cleaning. P.S. They prefer Venmo.

  Thank You Tim!
Vitaly did a great job on our carpets,
we appreciate the professional service!
M & R Knecht

  Fast, easy, cheap, perfect trifecta. They were on time, did the work, answered all my questions and were generally just really good

  After cleaning an area rug myself with my own Bissell steam cleaner I realized I had only made it worse. Time to call in the professionals. Very easy to schedule and coordinate arrival. They worked quickly but thoroughly. Looks great again!

  Martin was out technician and he was professional. He communicated well and arrived within the time frame he said he would. Great service

  Fantastic service. I had a 3000 sq ft job that the crew was able to knock out in a timely manner. Their pricing was very fair and they conducted themselves professionally. I highly recommend USA carpet cleaning, I will be utilizing their services in the future.