After emailing this company, I received and quick reply, a quote and flexible hours to choose from. George, the technician came out and texted me a couple of times to tell me his ETA. When he arrived, he show me what was needed and what he was going to do. George did a great job and used a portable steamer, which was a little cumbersome bringing it up the stairs and left my carpet more damp than a truck mounted machine, so it took longer to dry. The portable steamer tripped one of our circuit breakers, but that was an easy fix. He maneuvered around my wife's fragile objects like a pro. When dry, it was fresh and clean.

  Great value and good communication scheduling. Would have rated higher but had to schedule a second service because request for rug cleaning didn't get on the work order and they arrived 2 hours outside arrival timeframe and it was late. Second service was also late 2 hours outside arrival time. Nevertheless I will use them again for upholstery and rug cleaning. P.S. They prefer Venmo.

  George has given me very reasonable price from the beginning and analyzed the conditions of our carpet to give me a reduced price. He's very detailed and try to reach places that are hard to clean due to the location of the furnitures.

  I called out initially this Friday and asked for a steam cleaning on an apartment in Franklin Street, it's on the 15th floor. so needed to be a portable machine and not a truck mounted, Tim answered the phone, and was very crucial and professional. We agreed on 149, steam cleaning, two hallways .
I scheduled them for Saturday and then I had to reschedule for Thursday. They had no problem and accommodated that.

George was the technician he text us in advance. Did a very thorough and professional job. Didn't try to upsell or do any aggressive sales which I appreciate.

  I requested a steam clean of upstairs 4 bedrooms.

Great communication from Tim over text and phone, keeping me updated about estimated time of arrival.

Great cleaning from Peter, who quickly cleaned 4 bedrooms in about an hour. He was friendly and explained how his equipment worked.

Also, this service was able to accommodate a next-day appointment when a previous carpet cleaning appointment ran into scheduling issues.

I recommend this service for their clear communication and quick cleaning.

  Martin and his staff did a great job, were respectful and hard working. My upholstered couch looks brand new.

  Very unprofessional company!!! Had an appointment and waited for 4 hours on Saturday and they never showed up or even called me! Spoke to owner last night and and rescheduled with him for today. Promised the same window and flaked again and did not bother to call me this time either. I just called him and got another BS excuse. Unbelievable!
I am not sure how they manage to stay in business given how they conduct themselves..

  Usa carpet cleaning removed two tough stains that I had really given up on. I'm impressed with the results, timeliness of my appointment and communication through out the process. Great experience, I absolutely recommend!

  Thank You Tim!
Vitaly did a great job on our carpets,
we appreciate the professional service!
M & R Knecht