I requested a steam clean of upstairs 4 bedrooms.

Great communication from Tim over text and phone, keeping me updated about estimated time of arrival.

Great cleaning from Peter, who quickly cleaned 4 bedrooms in about an hour. He was friendly and explained how his equipment worked.

Also, this service was able to accommodate a next-day appointment when a previous carpet cleaning appointment ran into scheduling issues.

I recommend this service for their clear communication and quick cleaning.

  Pros: I called on a Saturday morning, they came Monday afternoon. The carpet in my 2-room apartment and my sofa are clean, for which I'm grateful.

Cons: First, they upsold "deep clean" for $39/room. "Steam clean is included in the price we quoted, but if you don't deep clean, it might not get the stains in higher-traffic areas out." If I'm calling to get my carpets cleaned, it's because I want them clean. You need to give me the full, out-the-door price to get my carpets cleaned when I call on the phone. Something like - "Can you send us a picture?" Or, "The price quoted is for lightly soiled carpets. If you have higher traffic areas or stains, it'll cost more."

Second, they didn't even move furniture even though we talked about it. "I've moved all the small stuff, is there anything else that I should move." "No, it's good." When I came back, the technician hadn't cleaned under most of my furniture. If I'm spending $300+ to clean my little apartment's carpet, I want it to be clean. I would have expected being told up front - "We don't have move furniture. I need you to move it." Fine. I would have stayed and moved it for the technician while he was cleaning. It's all light weight - I was able to move everything for him to do the touch-job in less than 10 minutes.

  Steam cleaned a sofa I got on Craigslist. Looks like new. George was very professional and did great work.

  Martin and his staff did a great job, were respectful and hard working. My upholstered couch looks brand new.

  I had requested several quotes via Yelp. They were the first to get back and had the lowest price. Good communication. Their employee Martin was friendly and efficient. I wasn't expecting miracles as it was cheap carpeting that hadn't been professionally cleaned after 4 + years. Was pleased with the outcome. Would definitely use them again Before and after pic

  Thank You Tim!
Vitaly did a great job on our carpets,
we appreciate the professional service!
M & R Knecht

  Martin was out technician and he was professional. He communicated well and arrived within the time frame he said he would. Great service

  I called out initially this Friday and asked for a steam cleaning on an apartment in Franklin Street, it's on the 15th floor. so needed to be a portable machine and not a truck mounted, Tim answered the phone, and was very crucial and professional. We agreed on 149, steam cleaning, two hallways .
I scheduled them for Saturday and then I had to reschedule for Thursday. They had no problem and accommodated that.

George was the technician he text us in advance. Did a very thorough and professional job. Didn't try to upsell or do any aggressive sales which I appreciate.

  After cleaning an area rug myself with my own Bissell steam cleaner I realized I had only made it worse. Time to call in the professionals. Very easy to schedule and coordinate arrival. They worked quickly but thoroughly. Looks great again!